About Us

After 15 years of activity in the high-profile tourism sector DREAM&CHARME on 22 June 2020 obtained national and international accreditation from ACCREDIA (ACCREDIA is the Single National Accreditation Body designated by the Italian Government, in application of the European Regulation 765/2008 , to certify the competence, independence and impartiality of the certification, inspection and verification bodies, and of the testing and calibration laboratories. Accredia is a recognized association that operates non-profit, under the supervision of the Ministry of Development Economic, www.accredia.it).

DREAM&CHARME with its Accredia accreditation n. PRD 297B has become, with the DCA (Dream&Charme Assurance) mark, the only Certification Body in Europe accredited according to the ISO17065 standard for the "Assessment and certification of accommodations". DCA (Dream&Charme Assurance) is officially authorized to issue certifications to receptive residences (regardless of their classification) both in Italy and abroad, DCA also guarantees, for the highest range of residences, also the requirements of uniqueness and excellence contained in the Standard of the D&C Standard: 2020.

DREAM&CHARME and its management guarantees the utmost impartiality and independence during its evaluation activities of the accommodations that are certified according to its own deposited Regulations (Standard D&C: 2020). In this regard, DREAM&CHARME has also established a Safeguard and Independence Committee which represents the reference sector in which DREAM&CHARME operates and which periodically monitors the work of DREAM&CHARME on these aspects.

The assessment activities of the accommodations are carried out by the DREAM&CHARME audit team specifically trained in this regard and in accordance with PRO 04 "Regolamento per la valutazione della conformità al Disciplinare D&C", the Regulations are visible on this site in the appropriate section.

In the event of a complaint, interested parties can send an email to: official@dca-cert.com

EXPERIENCE

The founders of DREAM&CHARME have specific expertise in the evaluation and enhancement of high-profile non-hotel and hotel accommodation facilities and 20 years of activity in this sector. They also have at their disposal a specialized team with dedicated resources and experts in the tourism sector with specific preparation also on the issues of sustainability and related international standards applied concretely to the tourism sector.

The twenty years of experience of the founders of DREAM&CHARME is contained in the D&C: 2020 Standard which is the basis for the assessment and certification of accommodations.

It is mandatory for each Certification Body to have an Impartiality and Safeguard Committee, the members of the Dream&Charme Committee are Corrado Passera (CEO Banca Illimity), Giorgio Palmucci (President of ENIT), Renzo Iorio (CEO Nugo Ferrovie dello Stato, former Coo Accor Group and former President of Federturismo Confindustria).

MEMBERSHIP

GSTC
Dream&Charme (DCA) has become a member of the GSTC (Global Sustainable Tourism Council), the first and only Italian Certification Body to be part of the prestigious international non-profit of American constitution that defines the global criteria of sustainable tourism both for accommodation and for destinations. It is participated by Rainforest Alliance, United Nations Environment Program (UNEP), the United Nations Foundation (UN Foundation) and by United Nations World Tourism Organization (UNWTO)

ADSI
From 2020 DREAM&CHARME is the sole partner for the DCA Certification of Historic Houses of ADSI members.
 

Headquarters

Representative DCA Milan

Referenti DCA:

Headquarters: Giorgio Caire di Lauzet 

g.cairedilauzet@dca-cert.com

Tel. +39.02.62.061.589

 

Representative DCA Sicily

Referenti DCA :

Sicilia: Barbara Mirabella

b.mirabella@dca-cert.com

Tel. +39.02.62.061.589