The course is designed to provide practical skills for managing sustainability in the hospitality sector, in line with UNI/PdR 109.1:2021. Its objective is to integrate ESG criteria into business processes, transforming them into measurable operational actions aligned with international standards.

Through a practical approach, the program enables participants to improve governance, operational efficiency, cost management, and sustainability communication, with a direct impact on positioning, profitability, and reputation.

The program consists of online sessions featuring hands-on exercises, real case studies, and direct interaction with industry professionals. It is intended for hotel and restaurant operators and managers seeking to develop applicable ESG competencies. Upon completion, a certificate of attendance is awarded, subject to participation requirements and successful completion of the final assessment.